Last Updated: October 2025
Contact: info@fomoroasters.co.za | Johannesburg, South Africa

1. Introduction & Acceptance
These Terms & Conditions govern your use of https://www.fomoroasters.co.za and any purchase from Fomo Roasters (“Fomo”, “we”, “us”).
By accessing the site or placing an order, you agree to these Terms & Conditions. We may amend them from time to time; continued use signifies acceptance of any changes.

2. Eligibility & Account
You must be legally capable of entering into binding contracts. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

3. Products, Pricing & Availability
Product descriptions and prices are provided in good faith and may change without notice. Errors and omissions are excepted. Pricing includes VAT where applicable and excludes shipping unless stated otherwise.

4. Order Process & Payment
Orders are offers to purchase; acceptance occurs when we confirm dispatch. We accept payment methods displayed at checkout; payment must clear prior to dispatch.

5. Shipping & Risk
Shipping is governed by our Shipping Policy. Risk transfers to you when the parcel is accepted by the courier.

6. Returns, Refunds & Exchanges
Returns are governed by our Returns, Refunds & Exchanges Policy, aligned with the Consumer Protection Act (CPA) and, where applicable, the Electronic Communications and Transactions Act (ECTA).

7. Custom/White‑Label Orders
Custom-branded or white‑label products are made to order and are not returnable unless defective under the CPA. Lead times and proofs will be confirmed in writing.

8. Intellectual Property
All content (text, images, logos, designs, marks) on the site belongs to Fomo Roasters or licensors. You may not reproduce or use it without prior written permission.

9. Limitation of Liability & Indemnity
To the maximum extent permitted by South African law, we are not liable for indirect, consequential, or special losses arising from use of the site or goods.
Our liability for defective goods is limited to the remedies under the CPA (repair, replace or refund).

10. Privacy & Data Protection
Your personal information is processed in accordance with our Privacy Policy and POPIA.

11. Force Majeure
We are not responsible for delays or failures caused by events beyond our reasonable control (e.g., strikes, lockdowns, acts of God, courier failures).

12. Governing Law & Disputes
These Terms are governed by the laws of South Africa. Jurisdiction: competent courts of Gauteng. You may also approach the National Consumer Commission or the Consumer Goods & Services Ombud.

13. Contact
Questions about these Terms: info@fomoroasters.co.za.