Last Updated: October 2026
Contact: info@fomoroasters.co.za | Johannesburg, South Africa

1. Shipping Areas & Carriers
We ship within South Africa (Gauteng and nationally) using reputable couriers.

2. Dispatch & Lead Times
Coffee is roasted to order. Typical dispatch: 2–5 business days from roast, unless otherwise specified.
Peak periods and custom/white‑label orders may require longer lead times (confirmed on order).

3. Shipping Fees
Shipping costs are calculated at checkout and depend on destination, weight and service level.
Orders of R1,000 or more qualify for free Standard Delivery (Local Priority is also included). Express Delivery remains separately charged at its calculated rate, even on qualifying orders.

Service Level Cost Timeframe
Local pickup Free Within 24 - 48 hours
Standard Delivery (orders under R1,000) R221.33 3 - 4 business days nationwide
Standard Delivery (orders R1,000+) Free 3 - 4 business days nationwide
Express Delivery (always charged, even on orders R1,000+) R234.70 - R466.21 (calculated at checkout based on weight & destination) 1 - 2 business days for Gauteng, KwaZulu-Natal, Free State & Limpopo. Add 1 day for Western Cape, Eastern Cape & other outlying regions
Local Priority (Johannesburg metro only) R161.90 Next business day

 

4. Delivery & Risk
Risk passes to you when the parcel is accepted by the courier. Please ensure your address and contact details are accurate.
Missed delivery, redelivery or rerouting fees (if applicable) are for the customer’s account.

5. Delays, Lost or Damaged Parcels
If your parcel is delayed or lost, contact us promptly. We will liaise with the courier and keep you updated.
For damaged parcels, notify us within 3 business days and keep all packaging for assessment. Where we are liable, we will replace or refund.

6. Click & Collect
If available, collection details and time windows will be communicated after order confirmation. Bring your order number and ID.

7. Contact
Shipping queries: info@fomoroasters.co.za.